Welcome
Karen
I began my journey as a counsellor in my early forties after dedicating 20 years to the banking and finance sector. In 2017, I founded ColourfulMinds Counselling, which currently operates a private practice in Leigh-on-Sea, Essex. I also am a Counsellor in a Secondary School and have collaborated with various organisations and charities, including Mind, YMCA, The Police Firearms Association and Victim Support.
Additionally, I provide Supervision for Counsellors and clinical Group Supervision. I am trained in integrative counselling incorporating various approaches such as CBT, Psychodynamic, Humanistic, Transactional Analysis, and EMDR, This approach and training allowis me to offer a tailored range of techniques for clients. I am a trained Life Coach and Nutritional Coach, which I find enhances the therapeutic process. As we aim to find physical and mental wellbeing for all clients as one inter connects with the other.
In 2019, I co-founded The Aspirations Program, a trauma informed, 12 week abstinence-based recovery program , the first of its kind in Southend. I work with complex trauma CPTSD and PTSD this means being trauma informed and trained is vital to my practice.
**Training:**
Certificate in Counselling Supervision - Practitioners Diploma in Cognitive Behavioural Therapy - AQA Level 5 Diploma in Integrative Counselling -
AQA Certificate in Counselling Skills,
Trauma Trained
Life Coaching - Nutritional Coaching
As an Accredited Member of the BACP & NCPS, I adhere to the BACP’s Ethical Framework for Good Practice in Counselling and Psychotherapy (www.bacp.co.uk).
Data Protection Complaints Procedure Purpose This procedure explains how complaints relating to the handling of personal data will be managed by ColourfulMinds. We are committed to protecting personal information and complying with UK data protection legislation, including the UK GDPR, the Data Protection Act 2018, and the Data (Use and Access) Act 2025. How to Make a Complaint If you have concerns about how your personal data has been collected, used, stored, shared, or otherwise handled, please contact: Name: Karen Haynes Email: info@colourfulmindscounselling.com Please provide as much information as possible about your concern so that it can be investigated appropriately. What Happens Next 1. We will acknowledge receipt of your complaint within 7 days. 2. We will review the information provided and investigate the matter. 3. We may contact you if further information is required. 4. We will provide a written response explaining the outcome of our investigation and any action taken. Timescales We aim to respond to complaints as soon as reasonably possible and normally within 30 days of receiving all relevant information. Where a complaint is particularly complex and requires additional time, we will keep you informed of progress and expected timescales. Outcomes Following our investigation, we may: * Explain how your personal data has been handled. * Correct inaccurate information. * Update our procedures or practices where appropriate. * Take other reasonable steps to address the concerns raised. Records A record of all data protection complaints and their outcomes will be maintained securely for accountability purposes. Right to Complain to the Information Commissioner’s Office (ICO) If you are dissatisfied with our response, you have the right to raise your concerns with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.Website: www.ico.org.ukTelephone: 0303 123 1113 We would appreciate the opportunity to address your concerns first, but this does not affect your right to contact the ICO at any time.